Customers are connected. Cars are connected. Garages aren’t.
Consumers, cars and the way the car is used have all changed dramatically over the past 10 years.
Across the world, consumers are driving change across all areas of their daily lives. They’re more demanding, more knowledgeable and have higher expectations than ever before.
Despite this, you can still get more insight into your pizza delivery than when your car is being repaired.
Garages are seeing customers less and less, with more reliable cars, less accidents and breakdowns, and fewer people choosing to own cars. Delivering the best level of convenience and customer experience is absolutely critical in making profit from less workshop visits.
Automotive businesses that fail to embrace these changes will find the landscape increasingly challenging.
And that’s why Autino exists…