We build consumer-centric software for the motor industry

 

// Our products

Class-leading automotive solutions

We’ve created a suite of motor retail software products with customers at their heart

 

CarLounge

For Franchised Dealerships

A digital customer engagement platform

– Digital communication
– Upsell
– DMS integration

CustomerVue

For Franchised Dealerships

An aftersales management system

– Workshop control
– Job management
– Customer satisfaction

CarVue

For Independent Garages

An online garage management system

– Job management
– Invoicing
– Vehicle Sales

Our Products help deliver

More satisfied customers

More profitable workshops

More efficient aftersales teams

// Our mission

Automotive is changing. That’s why we’re here.

 

Cars are connected. Customers are connected. Dealer’s aren’t.
Across the world, consumers are driving change across all areas of their daily lives. They’re more demanding, more knowledgeable and have higher expectations than ever before.
Dealers are seeing customers less and less. With more reliable cars, less accidents and breakdowns, and fewer people choosing to own cars, delivering the best level of convenience and customer experience from fewer customer touchpoints may be the difference between staying in business or not.

 

// Spotlight

Engaging the online car driver

 

How can you deliver consistent, convenient, personal and profitable communications to your franchised dealership’s customers?

 

// Downloads

What is the future of automotive aftersales?

// Downloads

What is the future of automotive aftersales?

// About us

We know the motor trade

 

We’ve been enhancing digital experiences for consumers and dealers since 2003, from aftersales management systems to cloud-based communication and booking portals. We live and breathe automotive, with many of our team having worked for or with some of the biggest names in the industry.

 

// Our blog
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Customer retention is the end game- it’s what all dealerships are looking to nail and this is becoming increasingly hard. Doug Van Sach, AutoLoop’s Vice…

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When it comes to customer retention, I know this is every dealership’s primary goal but it’s easier said than done. The car buying process has…

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We're really excited to announce that an all-new messaging interface is coming very soon to all CustomerVue users. Our new inbox makes it easier and…