Our powerful customer engagement tool, is tightly integrated into various applications Use it to engage with and upsell to your customers in a way that’s familiar to them, and on all their devices.
A powerful customer engagement tool, CarLounge allows franchised retailers to engage with and upsell to customers in a way that’s familiar to them, and on all their devices.
Providing your customers with the best experience in today’s digital world has never been more critical.
CarLounge allows car retailers to deliver next level customer experience and at the same time drive aftersales profitability by:
CarLounge is a platform that lets you engage with your customer as if they are across the service desk at anytime, anywhere and on the devices they use. It frees up your service advisors to do what they do best: keeping customers happy.
Keep in touch
Through every step of their aftersales journey, keep your customers engaged in a way that’s familiar to them.
Less telephone tag
Easy and convenient communication for your customer means your advisors can spend more time selling and less time chasing.
With total customer visibility from booking through to follow-up there’s maximum opportunity to keep your customer’s happy.
Maximise upsell opportunities
With your ads being presented to the customer at every stage, there are multiple, pressure-free opportunities to maximise revenue.
Packed with smart features
It doesn’t matter what DMS you use. There’s no extra work for you.
CarLounge comes with customisable, automatic DMS customer imports built-in. There’s no rekeying, duplication or manual importing ever. We’ll do the heavy lifting so you’re ready to speak to today’s customers on your first day.