CarVue, CustomerVue, BayConnect and CustomerLounge are applications created and operated by Autino Ltd, a UK company based in Reading, Berkshire.
1. Definitions and Interpretation
“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, with effect from 25 May 2018, of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“Our Sites” means the following websites operated by Autino Ltd from the UK:
Autino corporate website:
CarVue corporate website:
CustomerVue corporate website:
BayConnect corporate website:
CarVue application website:
CustomerVue application website:
BayConnect application website:
CustomerLounge application website:
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK Data Protection Act 1998 and, with effect from 25 May 2018, EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“We/Us/Our” means Autino Limited.
2. Information About Us
2.1 Our Sites are owned and operated by Autino Limited a limited company registered in England under company number 09332116, whose registered address is Autino Ltd, Abbey Gardens, 7th Floor, 4 Abbey St, Reading, RG1 3BA.
2.2 Our VAT number is 201261080.
2.3 Our Data Protection Officer can be contacted by email at email@example.com, by telephone on +44 (0)3333 444 765, or by post at the address above.
2.4 We are regulated by The UK Information Commissioner’s Office (ICO).
3.2 By using Our Sites, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for providing analytics services.
3.3 All Cookies used by and on Our Sites are used in accordance with current EU Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Sites, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Sites and your experience of them.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Sites such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Sites, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Sites more relevant to your usage. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Sites.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Sites until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Sites are not permanent and will expire after variable amounts of time measured in days/weeks/months.
3.6 Our Site uses analytics services. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Sites are used. This, in turn, enables Us to improve Our Sites and the products and services offered through them. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Sites, it does enable Us to continually improve Our Sites, making them a better and more useful experience for you.
4. Your Rights
4.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
4.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
Microsoft Internet Explorer:
(Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
(Please refer to your device’s documentation for manufacturers’ own browsers)
6. Further Information
6.3 For more information about our Acceptable Usage Policy please see our www.autino.com/acceptable-use-policy/
Last updated: 13th December 2018