To improve customer experience, the way you engage with them is crucial. CustomerLounge helps you keep them updated before, during and after their car service, seamlessly. This improves transparency and efficiency, which means more trust, improved loyalty, and easier upsell.Watch Video
Here are some of the key benefits our system brings your business.
Say goodbye to frustrated customers waiting on the phone and easily overlooked post-it notes. Say hello to modern, familiar chat and notifications that your customers expect.
Improve customer satisfaction scores and hit your manufacturer bonuses. This means happier customers who keep coming back to your dealership time after time.
Generate extra aftersales revenue without even trying: showcase your products, services and offers to customers 24/7 in a new, pressure-free sales channel for your business.
Our intuitive chat interface lets you share messages and more with customers from a single device, at any time of day.
Keep customers updated with smart, automated messaging, keeping them engaged before, during and after their visit.
Send requests and receive payments from your customers so they can pay securely and conveniently before they collect their car.
Easy-to-use message templates mean that customers will always receive a consistent brand experience from your workshop.
Easily showcase product or service promotions to all of your customers at once and gain added revenue.
CustomerLounge has a simple, intuitive interface meaning both you and your customers will be able to operate it with ease.
We’ve already helped move the bottom 10% performing dealers into the top 10 in their region.
CustomerLounge has surpassed all expectations. It’s the type of communication customers want - chat!
Scott - Essex Ford
This is truly the modern way of retailing. The platform is constantly being improved and is so user-friendly.
Mark - Partridge BMW
We know that our customers are far more informed than before.
Charlotte - Think Ford