Our insights

Informed opinions, detailed analysis and industry news for automotive retailers who want to create world-class customer experiences.

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Using eVHC effectively

30 Aug 2019

Franchised dealers missing a trick with eVHC

EVHC or electronic vehicle health check is a well-known workshop tool for identifying work required on a vehicle and is widely used in the franchised sector. But latest figures show thousands of pounds of work is being overlooked because workshops are not using the check at every possibility.

14 Aug 2019

ICO issues first huge GDPR fines

If you weren’t sure if the UK’s Information Commissioner’s Office (ICO), the data protection regulator, wasn’t prepared to flex its muscles, its first two fines for data breaches amounting to a combined almost £300 million should persuade you otherwise.
Driving invisible service in aftersales

17 Jun 2019

Driving invisible service in aftersales

We take a look at how the automotive repair market should consider applying lessons from digital retailers to enhance the service they provide to motorists.

13 Jun 2019

Autino gains ISO 27001 certification

Following soon after our ISO 9001 certification, we're excited to announce that we have been awarded ISO 27001, the international standard for information security management systems.

11 Jun 2019

Training technicians in ADAS

In part 2 of our focus on advanced driver assistance systems (ADAS) we take a closer look at the need for technicians to receive training so repairers can maximise the opportunity of supporting such features in their workshops.

29 May 2019

How big is the ADAS market?

Part I of our focus on advanced driver assistance systems (ADAS) explores the size of the market and the proliferation of such features on today’s vehicles.

07 May 2019

Autino gains ISO 9001 certification

We're excited and very proud to announce that we have been awarded the prestigious ISO 9001 certification as part of our drive to continuously improve the quality of our systems and customer service.

30 Apr 2019

CDK Global Roadshow comes to Autino

Autino are looking forward to welcoming CDK Global to their offices in Reading when the Partner Programme Roadshow rolls into town on Thursday 2nd May.

10 Apr 2019

What next for diesel?

There’s no doubt diesel has taken a hit. From Volkswagen’s diesel emissions scandal to clean air proposals from leading cities, diesel’s reputation has taken a kicking.

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