Our insights

Informed opinions, detailed analysis and industry news for automotive retailers who want to create world-class customer experiences.

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08 Oct 2019

Driving sales with Facebook

It's a better time than ever to use the social giant to boost engagement with your local community, drive more people to your website and ultimately increase enquiries and sales.
Should you install an EV charger

02 Oct 2019

Should you install an EV charger on your forecourt?

If you’re serious about staking your claim in a motoring world which is fast becoming electrified, the answer is ‘yes’.
Dealers missing out on opportunity

02 Sep 2019

Dealers still missing opportunities through inaccurate data

Research has found that a third of all data held by franchised dealers is either inaccurate or incomplete , which means they will struggle to maximise MOT and service work.
New MOT sees more fails

02 Sep 2019

New MOT sees more fails

Following the introduction of new, stricter MOT tests, increasing numbers of vehicles have failed with 10 million vehicles having not met the new criteria since its introduction a year ago.
Using eVHC effectively

30 Aug 2019

Franchised dealers missing a trick with eVHC

EVHC or electronic vehicle health check is a well-known workshop tool for identifying work required on a vehicle and is widely used in the franchised sector. But latest figures show thousands of pounds of work is being overlooked because workshops are not using the check at every possibility.

14 Aug 2019

ICO issues first huge GDPR fines

If you weren’t sure if the UK’s Information Commissioner’s Office (ICO), the data protection regulator, wasn’t prepared to flex its muscles, its first two fines for data breaches amounting to a combined almost £300 million should persuade you otherwise.
Driving invisible service in aftersales

17 Jun 2019

Driving invisible service in aftersales

We take a look at how the automotive repair market should consider applying lessons from digital retailers to enhance the service they provide to motorists.

13 Jun 2019

Autino gains ISO 27001 certification

Following soon after our ISO 9001 certification, we're excited to announce that we have been awarded ISO 27001, the international standard for information security management systems.

11 Jun 2019

Training technicians in ADAS

In part 2 of our focus on advanced driver assistance systems (ADAS) we take a closer look at the need for technicians to receive training so repairers can maximise the opportunity of supporting such features in their workshops.

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