Our insights

Informed opinions, detailed analysis and industry news for automotive retailers who want to create world-class customer experiences.

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Fixing_Blog

03 Apr 2019

The changing aftermarket of 2030

Around 30-40% of profits from the automotive aftermarket could be redistributed in the next decade as electric and connected vehicles as well as other e-commerce services become more widespread.
Electric port

27 Feb 2019

EVs gain ground but how are aftersales departments preparing?

Sales of EVs and other alternatively powered vehicles grew by more than a fifth in 2018, according to latest figures from the Society of Motor Manufacturers and Traders (SMMT).
Lack of dealer

25 Feb 2019

Lack of dealer follow-ups out of sync with consumer requirements

Whilst car drivers are committed to fixing their cars to ensure they are in the best condition for the road, dealers need to up their game to deliver higher levels of customer care and boost aftersales business.
Dealers_No1

25 Feb 2019

UK dealer groups feature strongly in top listings for Europe

UK dealers figure highly in the top European listings for non-manufacturer owned groups, according to automotive research and consultancy the ICDP.
CDK_Autino

04 Feb 2019

Autino joins CDK Global’s new Partner Programme

Automotive software providers Autino, developers of CustomerVue, the online aftersales software for franchised dealers, today announces it has joined CDK Global’s new Partner Programme.
CustomerLounge (1)

01 Feb 2019

Interested in trialling our latest software?

We’re looking for franchised dealers who are interested in joining an Autino-funded pilot programme of our digital consumer engagement platform, CustomerLounge. 
Autino_new_logos

29 Jan 2019

Announcing our new product logos

Big news! Today we're announcing the new Autino product family with the launch of new logos and branding for our suite of automotive software products.
Inbox v2 new popup

13 Nov 2018

CustomerVue feature update: All-new Inbox

We're really excited to announce that an all-new messaging interface is coming very soon to all CustomerVue users. Our new inbox makes it easier and quicker to find the messages that count.
apdev-silver-logo

04 Oct 2018

Autino now a Microsoft Partner

We’re delighted to announce that Autino is now a Microsoft Partner at Silver level for Application Development.

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