Since our September post, we’ve welcomed even more new arrivals to the CustomerLounge! More and more of you are looking to CustomerLounge to help take the heavy lifting out of aftersales.
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Topics: Customerlounge , Autino’s CustomerLounge , customer satisfaction , dealerships , Dealer Software
You get out of your CRM whatever you put in and without the right usage and processes, your dealership will be wasting resources. A common mistake with CRM usage, especially in dealerships, is the follow up process.Every conversation and prospect should be recorded in the CRM.
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Topics: Technology , Customerlounge , crm , Autino’s CustomerLounge