Posted by Catherine Osborn on 30-Dec-2021 12:00:00

Since our September post, we’ve welcomed even more new arrivals to the CustomerLounge! More and more of you are looking to CustomerLounge to help take the heavy lifting out of aftersales.

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Topics: Customerlounge , Autino’s CustomerLounge , customer satisfaction , dealerships , Dealer Software

When it comes to your CRM, don't make these mistakes

Posted by Nathan Elliott on 03-Sep-2018 12:00:00

You get out of your CRM whatever you put in and without the right usage and processes, your dealership will be wasting resources. A common mistake with CRM usage, especially in dealerships, is the follow up process.Every conversation and prospect should be recorded in the CRM.

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Topics: Technology , Customerlounge , crm , Autino’s CustomerLounge

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