As the seasons change (and of course, many businesses tick over from Q3 into Q4), the team here at Autino has been reflecting on what we’ve added to CustomerLounge in the last 3 months.
Topics: Feature Updates , Dealer Software , Customer Experience , Technology , customer satisfaction , dms , Customerlounge , buyer Journey , software , products , CDK Global , service , Electric Vehicles , EMaC
What with lockdown and the post-lockdown surge of business, it may be that you haven’t had the time to think about promotions for a while — or needed to. And that’s fine, of course. But as competition starts to hot up, now would be a great time to revisit the topic and see whether you need to tweak your promotional strategy. Here’s why.
Topics: Technology , Customerlounge , Customer Experience , dealerships , interaction , communication , Aftersales , personalisation , customer relationships , digitisation , automation , buyer Journey , service