Getting the digital car buying experience right

Posted by Alex Knight on 20-Oct-2020 12:00:00

Today's car buying experience is now a digital one for practically everyone, with 95% of us using websites in the buying journey, and we are increasingly completing more of the process in a virtual space.

Read More

Topics: Customer Experience , Technology , buyer Journey , dealerships , loyalty , customer satisfaction , interaction , communication , digital , car purchase , automotive , personalisation , consumers , sales , customer relationships , dealer , car sales , convenience , digitisation , retail , new car , website , Cox Automotive study

Subscribe to Blog

*