Post-lockdown means embracing a new way of working to accommodate customers who are looking to minimise contact outside their immediate household, and there’s much dealers can learn from other sectors.
Topics: Customer Experience , customer satisfaction , Technology , dealerships , interaction , communication , digital , Aftersales , Customerlounge , automotive , consumers , dealer , convenience , service , digitisation , retail , lockdown , covid-19 , positivity
The unprecedented impact of the Covid-19 crisis makes for a worrying future for all sectors. But with change comes opportunity, and in our latest whitepaper we explore some of the positive aspects of the emerging new world...
Topics: customer satisfaction , Customer Experience , Technology , dealerships , interaction , digital , Aftersales , Customerlounge , consumers , covid-19 , automotive , dealer , service , positivity , robotics