Automotive in the age of coronavirus

Posted by Alex Knight on 21-Apr-2020 12:00:00

Classed as essential businesses, garages and workshops can stay open during the coronavirus pandemic although they are not obliged to do so.

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Topics: Customer Experience , customer satisfaction , Technology , dealerships , interaction , digital , Aftersales , Customerlounge , coronavirus , consumers , automotive , dealer , service , digitisation , lockdown , retention

Transforming aftersales post-pandemic and beyond

Posted by Alex Knight on 21-Apr-2020 12:00:00

Workshops are likely to be faced with the challenge of managing pent up demand once businesses reopen following the lockdown.

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Topics: Customer Experience , Technology , dealerships , customer satisfaction , interaction , digital , Aftersales , automotive , Customerlounge , consumers , dealer , service , digitisation , retention , Read our white paper

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